This contract is between Veronica Clare Web Developer and you, the client
Summary
We’ll always do our best to fulfill your needs and meet your expectations, but it’s important to have things written down so that we both know what to expect, who should do what and when, and what will happen if something goes wrong. In this contract, you won’t find any complicated legal terms or long passages of unreadable text. We don’t have any desire to trick you into signing something that you might later regret. What we do want is what’s best for both parties, now and in the future.
So in short;
You (Client) (“You”), are hiring us (Veronica Clare Web Developer) (“We or Us”) to:
Provide the service and deliver on the objectives outlined in Care Package 2 at a monthly fee of £100 or discounted annual fee of £1000.
Of course, it’s a little more complicated, but we’ll get to that.
What do both parties agree to?
You: You have the authority to enter into this contract on behalf of yourself, your company or your organisation. You’ll provide us with the assets and information we inform you we require to complete the project. You’ll do this when we ask and provide it in the formats we ask for. You’ll review our work, provide feedback and approval in a timely manner too. Deadlines work two ways, so you’ll also be bound by dates we set together. You also agree to stick to the payment schedule set out at the end of this contract.
Us: We have the experience and ability to do everything we’ve agreed with you and we’ll do it all in a professional and timely manner. We’ll endeavor to meet every deadline that’s set and on top of that, we’ll maintain the confidentiality of everything you give us.
Getting down to the nitty gritty
CARE & MAINTENANCE PACKAGES
We offer two different levels of Care & Maintenance Packages based on your requirements.
You are signing up for Care Package 1, the details of which are included below.
TECHNICAL SUPPORT
We are available on email for technical support. Email works best for us for two reasons:
- It gives us time to research your query should we need to
- It provides a support trail that you can refer back to, should you need help with the same issue again
Should your website be unavailable at any time, the quickest and easiest contact is always first your host as they will have access to data on hand to give you the fastest and best feedback. We will always do our best to provide further support.
PAYMENT
All Care & Maintenance Packages fees are payable either monthly or annually via PayPal or Stripe.
CANCELLATIONS
You are free to cancel your Care & Maintenance Package at any time, we just request 30 days notice in writing in order for us to remove the premium plugins we add as part of the service.
SEARCH ENGINE OPTIMISATION (SEO)
We do not guarantee improvements in search engine results and can suggest an SEO expert for this service should you require.
GUARANTEES
Whilst we will do our utmost best to keep your website online, free from malware and with comprehensive backups, we cannot guarantee that your website will be online 100% of the time. Software updates and hosting issues beyond our control makes this guarantee impossible. We will always do our best to resolve any issues as soon as possible.
LEGAL STUFF
We’ll carry out our work in accordance with good industry practice and at the standard expected from a suitably qualified person with relevant experience.
That said, we can’t guarantee that our work will be error-free and so we can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them.
Your liability to us will also be limited to the amount of fees payable under this contract and you won’t be liable to us or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if we’ve advised you of them.
Finally, if any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.
Phew.
INTELLECTUAL PROPERTY RIGHTS
Just to be clear, “Intellectual property rights” means all patents, rights to inventions, copyright (including rights in software) and related rights, trademarks, service marks, get up and trade names, internet domain names, rights to goodwill or to sue for passing off, rights in designs, database rights, rights in confidential information (including know-how) and any other intellectual property rights, in each case whether registered or unregistered and including all applications (or rights to apply) for, and renewals or extensions of, such rights and all similar or equivalent rights or forms of protection which subsist or shall subsist now or in the future in any part of the world.
(That was a mouthful)
First, you guarantee that all elements of text, images or other artwork you provide are either owned by your good selves, or that you’ve permission to use them. When you provide text, images or other artwork to us, you agree to protect us from any claim by a third party that we’re using their intellectual property.
We guarantee that all elements of the work we deliver to you are either owned by us or we’ve obtained permission to provide them to you. When we provide text, images or other artwork to you, we agree to protect you from any claim by a third party that you’re using their intellectual property. Provided you’ve paid for the work and that this contract hasn’t been terminated, we’ll assign all intellectual property rights to you as follows:
You’ll own the website we develop for you. You own all intellectual property rights of text, images, site specification and data you provided, unless someone else owns them.
We’ll own any intellectual property rights we’ve developed prior to, or developed separately from this project and not paid for by you.
PAYMENT SCHEDULE
As an I AM NICKI JAMES client, you will get the first 3 months of your Care Package for free. You will pay £1 now and we will only debit your first payment in 3 months.
We are sure you understand how important it is as a small business that you pay the invoices that we send you promptly. As we are also sure you’ll want to stay friends, you agree to stick tight to the following payment schedule as .
We issue invoices electronically. Payment is due on receipt of invoice. We have set up easy-to-use recurring payments via Paypal for convenience.
You agree to pay all charges associated with international transfers of funds. The appropriate bank account details will be printed on our electronic invoice.
But where’s all the horrible small print?
Just like a parking ticket, neither of us can transfer this contract to anyone else without the other’s permission.
We both agree that we will adhere to all relevant laws and regulations in relation to our activities under this contract and not cause the other to breach any relevant laws or regulations.
This contract stays in place and need not be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place.
Although the language is simple, the intentions are serious and this contract is a legal document under exclusive jurisdiction of all applicable courts.